Contact

Choose the right channel

Customer support, sales, and merchant escalations each use a different path so you do not lose time bouncing between inboxes.

Sales & general questions

Evaluating Pulse for your business or have a question before signing up?

Already a customer? Start with our support centre for bookings, refunds, and account access.

For billing blocks, Stripe Connect payouts, or account lockouts, use the dedicated path.

We aim to respond within 48 hours, faster for billing and account access.

Many useful answers are in our FAQ.